Avalon wins Best Funeral Plan Provider for the second year in a row.

Avalon Funeral Plans is celebrating a coveted award win after being named ‘Best Funeral Plan Provider’ at the 2020/21 Personal Finance Awards for the second year running.

Avalon wins Best Funeral Plan Provider for the second year in a row. Now in its 23rd year, the Personal Finance Awards has long been recognised as a benchmark for excellence in the consumer finance market. Voted for by 20,000 consumers based on their experience of outstanding products or customer service in the industry, it reflects their choice of the top financial providers.

With 26 years’ experience providing funeral plans to more than 85,000 customers across the UK and Europe, this award recognises Avalon’s dedication to caring for its customers, as well as the high standard of its range of funeral plans, in what has been a very unique and challenging year for all.

Avalon lead the funeral planning industry in exceptional customer feedback, with over 2,500 reviews and a rating of ‘excellent’ on Trustpilot, as well as a five-star rating on Defaqto. Time and time again, expats and their families thank the team at Avalon for providing peace of mind with their funeral plans and their care and compassion at what can be a very difficult time. Customers like Anne, living in Spain:

‘I want to thank Mike from the bottom of my heart for his sincerity, calmness and the sympathetic way he was able to make the whole process so easy and stress free. Living in Spain is daunting when you lose a loved one. Mike took away all the weight and worry off myself and my family’.

Avalon is the fastest growing provider of funeral plans for expats in Europe, providing specialist expat plans in Spain, the Canaries, Portugal and Cyprus. Avalon funeral plans are specially designed to help make planning your funeral as an expat simple, with unique features compared to other providers. Their team provide local support for customers and their families, working with independent Funeral Directors in country. They can also provide repatriation if expats would prefer to have funeral back in the UK.

Their 24/7 English speaking expat bereavement helpline is of vital support for families when the time comes, particularly in countries where the funeral process can be unfamiliar and complicated. For example, funerals in the EU can happen with 24-48 hours and there is the language barrier to contend with.

The company has also adapted quickly to the challenges of this year and customers can now speak to a specialist funeral plan advisor in the comfort of their own home face to face, or via a video consultation, as well as over the phone and online.

The award win follows a challenging year for expats and companies providing services to expats alike, as they faced the Coronavirus pandemic. Speaking about the award win, Avalon’s CEO, Susan Stevenson, said:

“We are so proud to have won this award in a year when our colleagues and funeral director partners have faced the unique challenge of maintaining a high standard of exceptional care for our customers and their families amidst a global pandemic.

We like to think we’re different to other funeral plan providers in that we go the extra mile in helping customers and their loved ones when they perhaps need it most and have really shown this to be true this year. We have supported thousands of bereaved families throughout 2020 with the same level of care and compassion that has come to be expected of us.

The fact that we’ve been recognised for our efforts - particularly by such a widely renowned awarding body as the Personal Finance Awards – really means the world to us.”

Regulated in the UK by the Funeral Planning Authority (FPA), Avalon operates across the UK, Spain, The Canaries, Portugal and Cyprus. For more information, visit www.avalonfuneralplans.com or call +34 966 799 070

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Calle Albatera, 1-68, 03169 Algorfa, Alicante

Tel: 0034 966 79 90 70

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Spanish Pre Paid Funeral Planning Service

Avalon Funeral Plans Put simply, an Avalon plan is a way of pre-paying and pre-arranging a funeral in advance. The result is provision of protection against rising funeral costs and a reduction in the emotional stress that can come with having to make funeral arrangements.

Avalon is a leading provider of prepaid funeral plans in the UK and across Europe. This British company operates predominantly in Spain and has been providing peace of mind by means of straightforward and affordable financial packages since 1990.

Avalon Funeral Plans
There are a range of plans available, all of which remove the expense and administrative headaches from what can be a very difficult time.

What’s more, clients can be confident that their money (and therefore their plan) is secure. All funds are held in a specially designed trust, separate to the Avalon organisation and managed by independent trustees.

Avalon Funeral Plans When it comes to Spain, there are some fairly rigid procedures surrounding funerals which can take family and loved ones by surprise. Avalon’s team of experienced experts, operating out of a head office in Alicante, can negotiate the peculiarities of the Spanish system on the next of kins’ behalf.

Avalon also provide bereavement support telephone lines (handled from the Alicante office) which are open 24 hours a day, All calls are handled by British staff with fluent language skills and extensive local knowledge.

For anyone interested in their services, Avalon are happy to provide full details of their services and answer any questions. Potential clients can download a brochure from the Avalon website, or book a call back, or even arrange a home visit to discuss the matter in comfortable surroundings.